👓Optical Shop

A frame, a lens and a prescription that has to match

An optical sale is a job, not a transaction. MondayPOS holds the prescription, sends the lens to the lab and tells the customer when to come back.

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Lab jobs · Open9 in progress

JobLensPromisedStatus

#4102SV 1.56 ARWed 28 AugAt lab

#4098Progressive 1.6Thu 29 AugAt lab

#4091SV 1.5Tue 27 AugReady to fit

#4085Photochromic 1.6Mon 26 AugOverdue

#4079Bifocal 1.5CollectedClosed

The problem

What goes wrong in Optical Shop

An optical shop sells something that does not exist yet. The customer chooses a frame, the prescription determines a lens that has to be ordered or ground, and the pair comes together days later at a fitting. Between those points sit a prescription with six numbers that must be transcribed exactly, a lab with its own turnaround, and a customer waiting for a call nobody logged.

How MondayPOS fits

The modules that matter most for Optical Shop

Inventory & Stock

Frames as variant stock, lens types and coatings as ordered items.

POS & Checkout

Advance at order, balance at fitting, on one job.

Purchasing & Suppliers

Lab and lens-supplier orders tracked to turnaround and receipt.

Customer Loyalty

Prescription and purchase history per customer, for the next pair.

Built for the way you sell

Prescriptions as structured data

SPH, CYL, AXIS, ADD and PD per eye, stored as fields rather than a scribble.

Frame and lens as one job

A single job number carries the frame, the lens spec, the lab stage and the promised date.

Lab turnaround tracked

Jobs sent, due and overdue on one list, so a customer is never left uncalled.

Advance now, balance at fitting

Part payment at order and the balance on collection, against one job.

Frames as variants

Model, colour and size counted separately, so the range is bought on evidence.

The next pair starts here

Prescription and purchase history retained, so a repeat order is a lookup.

Why MondayPOS

Why operators in Optical Shop choose MondayPOS

Prescriptions stored as structured values (SPH, CYL, AXIS, ADD, PD per eye) so nothing is transcribed twice.

Frame plus lens is one job with a lab stage and a promised date, tracked until the fitting.

Repeat history per customer, because the next pair starts from the last prescription.

Benefits

What you get out of it

The prescription is never re-transcribed

SPH, CYL, AXIS, ADD and PD held as fields, entered once.

Frame and lens travel as one job

A job number carries the whole order from choice to fitting.

No customer waits uncalled

Lab jobs sent, due and overdue on a list the counter can see.

Advance and balance reconcile

Part payment at order, balance at collection, against one job.

Frames are bought on evidence

Model, colour and size counted as separate variants.

A repeat pair starts from the last one

Prescription and purchase history retained per customer.

FAQ

Asked by opticians

Can’t find what you’re looking for? Ask us directly. A human answers, usually the same day.

As structured values (SPH, CYL, AXIS, ADD and PD for each eye) attached to the customer. They are entered once and carried onto the lens order, so the six numbers that matter are never re-transcribed by hand.

Yes. A job records the frame, the lens specification, the lab it went to and the promised date, and appears on a due and overdue list until the customer collects at fitting.

Yes. An advance can be taken when the job is placed and the balance collected at the fitting, both recorded against the same job.

What do you sell?