MondayPOS
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Retail Operations

Turn one-time baskets into weekly habits

Membership by phone number, points that redeem at the till, and SMS / WhatsApp campaigns driven by what customers actually buy.

Members23,480 members
MemberTierPointsLast visit
Ayesha R. · 017xx-441Gold4,820Today
Karim H. · 019xx-208Silver1,9403 days ago
Fatema S. · 018xx-119Gold6,105Yesterday
Rashed M. · 017xx-902Standard38024 days ago
Nusrat J. · 016xx-577Silver2,26041 days ago

What Customer Loyalty handles for you

01
Phone-number membership

No plastic required, the cashier keys a phone number and the member's price and points apply.

02
Points that feel instant

Earn and redeem at the till in the same visit. Rules per category, tier and branch.

03
WhatsApp & SMS campaigns

Send offers to segments, “bought baby formula in 60 days”, “lapsed 30+ days”, from the same system.

04
Basket analytics

See what your best customers buy together; build combos and member prices around it.

05
Win-back automation

Birthday offers and lapsed-member nudges go out on schedule without anyone remembering.

06
Works across branches

Points earned at Gulshan redeem at Uttara. One member record, chain-wide.

23,480
members enrolled by one Dhaka chain in its first year

Their highest-ROI campaign was the simplest: a WhatsApp message to members who hadn't visited in 30 days, with a member-only price on cooking oil. Sent monthly, automatically.

FAQ

Customer Loyalty, common questions

Can’t find what you’re looking for? Ask us directly. A human answers, usually the same day.

Contact us →

See Customer Loyalty on your products.

Start free with one outlet, or bring a price list to a 30-minute, no-obligation demo.